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Every cart has a number on it, which is assigned to your address. If your cart goes missing and you have found one that you believe is yours, please call (325) 643-4200 to get the number for your cart to make sure it is the correct one.
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If you currently have a roll-out garbage cart that you place curbside for Sanitation department to pick up twice a week. You may request a second cart by calling Utility Billing at (325) 646-9700 (deposit and additional rates apply).
The sanitation department collects solid waste once per week for residential alley dumpsters and twice per week for residential roll-out containers. Commercial customers are emptied from 1 to 6 times per week depending on what they are paying for.
Deceased Animal DisposalTo dispose of deceased pet or report a dead animal please call Animal Control at 325-646-2525. To assist with this process please report a specific location or landmark.
The link below will take you to Animal Control's page.
Call the Solid Waste (sanitation) Department at 325-643-4200. Office hours are Monday thru Friday from 7:30 a.m. to 4:30 p.m. A voicemail may be left after hours. Please indicate the type of dumpster that needs repair (metal, black plastic, blue or green roll-out cart) and if commercial the name of the business.
If your trash collection day falls on a holiday, your trash will be picked up that week on another day in order to continue providing convenient service and to avoid trash building up for an additional week. When your trash will be collected depends on the day of the week on which the holiday falls: Link:
This service is not available to: Commercial Customers, Apartments, Schools, Churches, Evictions, or Storage Units.