News Flash

COVID-19

Posted on: March 25, 2020

VIDEO: City Offers Alternate Service Options as Facilities Close to Walk-In Traffic

COVID 19 City Manager Update

As part of the City of Brownwood’s continued response to the COVID-19 pandemic, Brownwood City Hall, the Health Department, WIC, Municipal Court and the Airport will close to walk-in customers beginning Thursday, March 26. The City will continue to offer the same services through online, phone, email and video conferencing options.  All city services are open and operational, with the exception of the Lehnis Railroad Museum and City Meeting facilities.   

“We are committed to provide uninterrupted services, while prioritizing the health and safety of our staff and citizens,” said Brownwood City Manager Emily Crawford. Although customer foot traffic will not be available, the City has a variety of options to access services. In many cases, the additional methods of customer service will increase the convenience and speed of service delivery. “Although not under the circumstances we expected, COVID-19 has accelerated our digital service delivery, which will continue even after the pandemic is over,” stated Crawford. 

Utility Billing – Utility bills may be paid online or through the drive-through window at City Hall. To pay online or set up online payment account, go to BrownwoodTexas.gov and click on “Utility Billing.”  To request new service, transfer service or other options call 325-646-9700.   

Development Services – Building, electrical and plumbing permits may be processed online at BrownwoodTexas.gov and over the phone. Alternate inspection options are available through photos and Facetime. To order an inspection and discuss options, call 325-646-5331.  Plans can be submitted by email at dsd@Brownwoodtexas.gov or by US Mail, FedEx, UPS or through the utility billing drive-through window.  Code violations may be reported by calling 325-646-5331. 

Human Resources – Job applications are available on the city’s website www.brownwoodtexas.gov/jobs or can be dropped off through the utility billing drive-through or emailed to HRPersonnel@Brownwoodtexas.gov. For questions or additional information call 325-643-8180.
 
Health Department – Immunizations, TB, and Rabies treatment are still available.  Please call 325-646-0554 for instructions before arrival.  

WIC – Call 325-646-1514 for appointment instructions.  Staff will have curb-side service available to receive and process documentation.   

Municipal Court – Municipal Court will be open from 7:30 – 9:30 a.m. Monday - Friday to allow people to see the Judge.  Payments can either be made during that time, online, or placed in a sealed envelope with the person’s name legibly on the envelope.  For more information, call 325-646-6947. 

Airport – The Airport remains open and operational, but the terminal is closed to walk-in traffic. For assistance or question about the Airport, call 325-643-1482. 

Brownwood Regional Landfill and Recycling Center – No change.  

Emergency services are available for water line breaks and sewer backups 24 hours a day, seven days a week by calling 325-646-6000.  

All city services and additional information are available to residents via the city website www.brownwoodtexas.gov or by calling 325-646-5775. 

 For information on COVID-19, numbers of cases in Brown County, local response, resources and best practices, visit www.brownwoodtexas.gov/health.  

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