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Call 325-646-6000 is the 24-hour number to report water problems.
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If you have a personal cutoff installed at your residence, you may turn that cutoff off anytime you need to. If you do not have a personal cutoff installed, you will need to contact the City of Brownwood Service Center at 325-646-6000 to have your water turned off at the meter. Please do not get in the meter box. Someone is available 24/7 to turn your water off.